From: Morgan Stanley Announcements <announcement@online.morganstanley.com>
Sender: Morgan Stanley Accouncements <announcement@online.morganstanley.com>
Organization: Morgan Stanley Online
Subject: The acquisition of Morgan Stanley Online accounts by Harrisdirect
X-Mailer: Perl5 Mail::Internet v1.42
Message-ID: <20020510163031.5EAA6102E8A@nfs1-ut.msr-us.net>
Date: Fri, 10 May 2002 09:30:31 -0700 (PDT)
Dear Morgan Stanley Online Investor:
On May 9 2002, we agreed to sell Morgan Stanley Online accounts to Harrisdirect,
previously known as CSFBdirect. Harrisdirect is
part of the Bank of Montreal group of companies.
As part of this arrangement, we expect Morgan Stanley Online accounts
to be transferred to Harrisdirect in July 2002.
As part of Morgan Stanley's focus on its Financial Advisor business, we have
decided to focus our efforts and resources to
support our 14,000 Financial Advisors nationwide. In
choosing a desirable platform for online investing, we
believe that Harrisdirect will best meet your needs. Harrisdirect is the
combination of CSFBdirect, including its award-winning Web site, and The Harris,
a well-respected financial services company for more than 100 years. Please
visit
www.harrisdirect.com/msonline.htm for a complete description of the new
products and services that will be available to you as a Harrisdirect
client.
We regret any inconvenience this transition may cause you. We pledge to
support you with the highest quality service during
this transition. We will provide you with additional information as it becomes
available with updates to our Frequently Asked Questions page found on the
Morgan Stanley Online Web site, as well as through
your Morgan Stanley Online account statements and in future mailings.
If you have any questions concerning your Morgan Stanley Online account,
please contact a Customer Service Representative at
1-800-688-6896, or send an email
to
onlineclientsupport@morganstanley.com.
Thank you for your continued business.
Sincerely,
Bruce Alonso
Managing Director